Effective date: 09 July 2026
This page explains how users of the Owner Taxi app, operated by Owner Taxi, can request deletion of their account and associated personal data.
How to Request Account Deletion
To request deletion of your Owner Taxi account, follow these steps:
- Send an email to support@example.com with the subject line Delete Owner Taxi Account.
- Include your registered mobile number used in the Owner Taxi app.
- Mention whether you want full account deletion or deletion of specific data only.
- Our team may contact you to verify ownership of the account before processing the request.
You can also contact us by phone:
- Business name: Owner Taxi
- App name: Owner Taxi
- Location: Pune, Maharashtra, India
Data That Will Be Deleted
When your account deletion request is approved, we will delete or anonymize the following data where applicable:
- Your user account and profile details.
- Your registered mobile number from active app access records.
- KYC documents and uploaded verification images, where no legal or safety retention is required.
- Device notification tokens used for push notifications.
- Personal data linked to app access and account use.
Data That May Be Retained
Some data may be retained for a limited period where required for legal, tax, fraud prevention, dispute resolution, safety, or business record purposes. This may include:
- Completed booking records and transaction history.
- Records required for legal compliance or dispute handling.
- Security logs needed to prevent misuse or unauthorized activity.
Retention Period
Account deletion requests are usually processed within 30 days after verification. Data retained for legal, safety, fraud prevention, dispute, or business record purposes may be kept for up to 180 days or for a longer period if required by applicable law.
Request Deletion of Specific Data
Users may also request deletion or correction of specific personal data without deleting their full account. To do this, contact us using the same email or phone number and clearly mention which data you want deleted or corrected.
Contact
For account deletion, data deletion, or privacy questions, contact:
- Email: ownertaxi39@gmail.com