Effective date: 09 July 2026
Owner Taxi is a mobile application operated by Owner Taxi. This Privacy Policy explains how we collect, use, store, and protect information when users access the Owner Taxi app and related services.
1. Information We Collect
We may collect the following information depending on how you use the app:
- Mobile number for OTP login and account verification.
- Name, city, and basic profile details provided by the user.
- Booking information such as pickup location, drop location, date, time, vehicle type, and passenger details.
- KYC documents submitted by drivers or owners, such as Aadhaar, PAN, driving licence, vehicle RC, and selfie/photo verification.
- Device information required for app security, Firebase Authentication, Play Integrity verification, and push notifications.
- FCM token or notification token used to send booking and account-related notifications.
- Uploaded files, photos, and documents provided by the user for verification or service use.
2. How We Use Information
We use collected information for the following purposes:
- To verify users through OTP login.
- To create and manage customer, owner, and driver accounts.
- To verify driver or owner KYC documents.
- To allow users to post, view, accept, and manage taxi booking requirements.
- To send service-related notifications, booking alerts, status updates, and account messages.
- To improve app security, prevent misuse, and detect unauthorized activity.
- To comply with legal, regulatory, safety, and business requirements.
3. KYC and Document Data
KYC documents are collected only for account verification, driver verification, vehicle verification, fraud prevention, and safety purposes. Access to such documents is limited to authorized admin or verification personnel.
4. Data Sharing
We do not sell personal information. We may share necessary information only in the following cases:
- With customers, owners, or drivers where required to complete a booking.
- With service providers used for OTP, hosting, notifications, analytics, or app security.
- With law enforcement, government authorities, or legal processes when required by law.
- To protect the safety, rights, and property of users, the public, and our business.
5. Third-Party Services
The app may use third-party services for authentication, notifications, hosting, and security, including:
- Firebase Authentication for OTP login.
- Firebase Cloud Messaging for push notifications.
- Google Play Services and Play Integrity for app verification and security.
- Server hosting and database services used to operate the app.
These services may collect information according to their own privacy policies and service terms.
6. Data Security
We use reasonable technical and organizational safeguards to protect user data from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain user information only as long as needed for app operation, account management, KYC verification, legal compliance, fraud prevention, dispute resolution, and business records. Users may request deletion of their account or personal information by contacting us.
8. User Rights and Data Deletion
Users may contact us to request:
- Access to their personal information.
- Correction of inaccurate information.
- Deletion of their account or personal information, subject to legal and safety requirements.
- Withdrawal of consent where applicable.
9. Children's Privacy
Owner Taxi is intended for users who are legally able to use taxi booking, driver, or owner services. We do not knowingly collect personal information from children. If such information is found, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions, concerns, or data deletion requests related to this Privacy Policy or the Owner Taxi app, contact us:
- Business name: Owner Taxi
- App name: Owner Taxi
- Location: Pune, Maharashtra, India
- Email: ownertaxi39@gmail.com